Return and Refund Policy

Return and Refund Policy

Eligibility Conditions

Please read our Return and Refund Policy carefully to ensure you are fully aware of your rights under this policy and our obligations to you. You are eligible for a return and refund if your item is returned within 30 days of purchase, is in its original unused condition, and is accompanied by a proof of purchase.

Types of Goods

Some types of goods are exempt from being returned. Perishable goods such as food, flowers, or newspapers cannot be returned. We also do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Process for Returns

To initiate a return, you must first contact us at [Your Contact Information]. You will then be instructed on how to proceed with sending your package. Items sent back to us without first requesting a return will not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Contact Information] and send your item to our returns address.

Shipping Charges

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [Your Contact Information], so we can evaluate the issue and make it right.

Contact Information

If you have any questions about our Return and Refund Policy, please contact us at: csincsakf@gmail.com.