4 Minute Read

Why do you need a UX or Product Designer?

In the ever-evolving landscape of modern business, user experience (UX) and product design have become pivotal elements that can make or break a company's success.
Fanni Csincsak
January 12, 2024
What is user experience?

The answer for business owners contemplating whether to invest in a UX or product designer is a resounding “yes.” Here’s why.

Enhancing Customer Satisfaction and Loyalty

In a world where customers have myriad choices at their fingertips, providing a seamless and enjoyable experience is paramount. A UX or product designer is equipped with the skills to understand your target audience, identify their needs, and create designs that resonate with them. A positive user experience fosters customer satisfaction and builds brand loyalty.

Driving Business Profitability

Design-focused companies consistently outperform their counterparts. According to McKinsey, businesses prioritizing design bring in 32% more revenue and deliver 56% higher returns to shareholders. This isn’t just about aesthetics; it’s about creating efficient, relevant, and pleasant experiences that keep customers returning. Investing in UX design is an investment in your business’s bottom line.

Business Thinking vs Design Thinking
Business Thinking vs Design Thinking. Original image: Medium.com

Mitigating the Risk of Startup Failure

According to Investopedia, startup success is elusive, with 90% of new ventures failing. Research is key to avoiding failure, and a UX designer plays a crucial role in this phase. By thoroughly understanding the needs of your target demographic and designing a product that aligns with those needs, you significantly increase your chances of success.

Streamlining Development Processes

UX and product designers work collaboratively with development teams, ensuring that the end product looks good and functions seamlessly. Their involvement in the early stages of product development can prevent costly redesigns and iterations later, saving time and resources.

Aligning Business Goals with User Needs

A UX or product designer acts as a bridge between your business goals and the needs of your users. They formulate an experience strategy that aligns with your overarching objectives while creating designs that cater to the user’s perspective. This harmony between business and user goals is essential for sustained success.

Aligning Business Goals with User Needs
Aligning Business Goals with User Needs. Original image: Toptal.com

Incorporating Design Thinking

Design thinking is a mindset that UX designers bring to the table. It involves finding inspiration, conceptualizing solutions, iterating on ideas, and presenting work in a way that solves real user problems. This approach enhances the product and instills a user-centric mindset within your organization.

Finding the Right Fit for Your Team

When hiring a UX or product designer, finding someone who possesses the necessary skills and fits well within your team structure is crucial. Soft skills like communication, teamwork, and empathy are as vital as technical expertise. A good designer is a liaison between stakeholders, end-users, and the development team.

Product Designer Skills
Product Designer Skills. Original image: Toptal.com

Navigating the Hiring Process

Finding the right UX designer involves a well-thought-out hiring process. Look for a candidate’s portfolio to gauge their previous work, conduct interviews to assess their soft skills, and consider practical challenges or whiteboard exercises to observe their design process in action. Whether hiring full-time, part-time, or freelance, finding the right UX designer is an investment in your business’s success.

Conclusion

In today’s competitive business landscape, prioritizing user experience and product design is not just a trend; it’s a necessity. A UX or product designer brings unique skills that can elevate your business, enhance customer satisfaction, and drive profitability. Investing in a UX designer is not just about creating aesthetically pleasing designs but ensuring your business thrives in the digital age.

Product Design Consultancy at Olively
Product Design Consultancy at Olively

Feel free to contact us if you need further guidance on integrating UX design into your business strategy. At Olively, we understand the importance of user-centric approaches and stand ready to collaborate on enhancing your business strategies.

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Your success in the competitive market hinges on the experiences you provide to your customers. Make that experience exceptional with the expertise of a dedicated UX or product designer.

TAGS
Product Design
Business Success
User Experience
Product Designer
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